David M. Uptmor

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  About this Book
    Cover
    Copyright
»   Dedication
    About the Author
    Acknowledgements
    Contents
 
+
Introduction
 
+
PART ONE: The CEA Opportunity
 
+
PART TWO: The Customer Experience Analytics Solution
 
+
PART THREE: How to Package a Customer Experience Analytics Program
    List of Abbreviations
    Notes
  Page iii
 

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 Customer Experience Analytics
by Arvind Sathi
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- 978-1-58347-344-3


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