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Managing Without Walls

Managing Without Walls

Authors: Colleen Garton, Kevin Wegryn
Publisher: MC Press Online
Publication Date: November 2006
Subject: Business/Management

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About this title
Worldwide, companies like yours are rapidly adopting a new business model: the virtual office, where team members use technology to break down geographic boundaries and collaborate on projects from around the globe. New ways of doing business require fresh new approaches to management, and this is particularly true when managing IT resources that may be located almost anywhere...from Baltimore to Bangalore. Managing Without Walls shows managers like you how to leverage the virtual business model for maximum effectiveness. With it, you'll learn special techniques for being successful at managing, coaching, and developing team members in this new and exciting, but challenging, environment.

Many managers try to apply traditional management processes to this new way of doing business, often with limited success. Researchers tell us that 80% of human communication is non-verbal, but this valuable “face time” is lost in a virtual team setting. Therefore, managers must learn to both manage and communicate differently. This book demonstrates why traditional methods fall short in this new paradigm and offers effective alternatives.

The authors discuss at length the management and communication issues you'll face. They then explain how to conquer those issues and share proven methods to handle virtual teams. With this practical advice, aspiring as well as existing virtual managers will acquire the skills and tools they need to be successful in today's new business reality.

Managing Without Walls shows not only the “how” and “what” but also the “why” of managing virtual teams. You'll learn tips and solutions that can be applied immediately. Soon you'll be optimizing the effectiveness of your teams...no matter where they are.

With Managing Without Walls, you will:
  • Understand the differences between traditional, hybrid, and virtual teams…and the keys to successfully managing each kind
  • Learn the secrets of hiring team members who will thrive in a virtual team setting
  • Discover how to design the most effective processes for managing your team
  • Acquire the know-how to manage high-risk situations and catastrophic events, even when you're not there
  • Find a comprehensive appendix full of tools to help implement all that you've learned
About authors
Colleen Garton
Colleen Garton is a highly respected and experienced writer, consultant, and speaker. She is the author of two management books: Managing Without Walls and Fundamentals of Technology Project Management. She is recognized internationally as an expert on virtual and global management. Colleen is an experienced and in-demand public speaker for numerous events and conferences around the world.

Colleen has extensive management and training experience in the United States and internationally, with more than two decades of practical experience in traditional and virtual management spanning multiple industries. She is the owner of the Garton Consulting Group (www.gartonconsulting.com). Prior to founding the Garton Consulting Group, Colleen held senior management positions at some major U.S. corporations.

Kevin Wegryn
Kevin R. Wegryn, PMP, CPM, MA, is a bottom-line improvements specialist and problem solver, driven by measurable goals and strong communication skills. Kevin's unique background has enabled him to successfully manage projects that demand business development, expense management, strategic positioning, and program management.

Kevin is currently a Vice-President, Senior Project Manager, for Bank of New York Mellon. He is a seasoned senior project manager who has managed complex projects, budgeted up to $73 million, and led teams of project managers. Kevin's ability to quickly analyze business conditions determined a course of action to motivate personnel, implement programs and strategies that improve sales, processes, and individual performance. He holds a master's degree in economics.

Kevin is a PMI-certified Project Management Professional (PMP), a member of the PMI National Organization, a volunteer for the PMI-Professional Awards Member Advisory Group, a volunteer contributor for the PMI-PMBOK 4th edition Update team, one of a panel of judges for PMI-Educational Foundation 2004 Student Scholarship Awards, and a participant in many other professional association activities. He is also a Certified Project Manager (CPM) from the International Association of Project and Program Management.

Kevin has published articles for various publications, including Project Management Weekly, PM Boulevard Newsletter, and Allpm.com Newsletter.

Contents
Chapter 1: Virtual Management
Chapter 2: The Virtual Manager
Chapter 3: Creating and Managing the Virtual Team
Chapter 4: Managing Global Teams
Chapter 5: Outsourcing
Chapter 6: Time Management
Chapter 7: Virtual Teamwork
Chapter 8: Team Processes and Procedures
Chapter 9: Virtual Communication
Chapter 10: Virtual Politics
Chapter 11: Managing Conflict
Chapter 12: Virtual Management of High-Risk and Catastrophic Events
Chapter 13: Virtual Management and Communication Tools
Chapter 14: Virtual Leadership
Appendix A: Virtual Skill Set Checklists
Appendix B: Reports and Documentation
Appendix C: Case Study
Index
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