PublishersRow > eBookShuk > Help > Assistance for New Customers
We're happy to welcome you as a new customer to PublishersRow.com! Placing your first order is easy. There"s no need to create an account first. You will have done that once you've placed your first order online. (All orders must be placed online.)Finding Items
First you will need to browse or search for the items you would like to order. Search boxes are located on nearly every page of our store. You will also find links to browse lists and more detailed product-specific searches in the top navigation bar of each store. When you find an item that interests you, click the title or name of the item to see its detail page. Here you will find more information about the item, including, technical specifications of the item, links to the sites where you can purchase the eBook as a hard-cover or a paperback.Adding Items to Your Shopping Cart
If you want to order an item, click the "Add to cart" button on the right side of the detail page. Use the cart"s top navigation bar or the "Continue shopping" button to keep searching or browsing until your cart contains all of the items you want to order. You can access the contents of your Shopping Cart at any time by clicking the "Cart" icon at the top of every page of our Web site.Proceed to Checkout
Take a moment to review all of the items you've placed in your Shopping Cart. When you're ready to place an order for everything in the "Shopping Cart Items" section of your cart, click the "Proceed to checkout" button. You will be taken to the first page of the order form.Signing In
Enter your e-mail address, indicate that you are a new customer, and click the "Sign in" button. Do not fill in the password field. You will be asked to provide a password for your account later in the process.
Select a Shipping Method
Currently, the only method of shipping the ebooks from Publishers Row is for you to purchase and download the book.Provide a Password and Method of Payment
Associate a password with your account so that when you come back to PublishersRow.com in the future, you can use the same shipping address and method of payment you provided during this first order. Make sure you write your password down somewhere so that you remember it the next time you place an order.
Next, let us know how you would like to pay for your order. We accept American Express, Diners Club, Discover, MasterCard, and Visa. All orders must be prepaid. Enter the number without spaces or dashes.
If you see a misspelling or some other mistake on a page, simply select it using your mouse and click Ctrl + Enter. Selected text will be immediately delivered to our webmaster.